FAQ
Your order will be processed within one business day. You’ll receive an email confirming that your purchased StudyFlip pack is ready to access. To find your access link, select My Packs from the menu on the StudyFlip website and follow the instructions.
Your StudyFlip pack will be ready within one business day of placing your order. We’ll send you an email confirming when your access is available.
Select My Packs from the menu on our website and follow the instructions to retrieve your access link. Open the link on your mobile, tablet or computer to start revising.
Yes, all payments via our website are processed through Stripe. You can pay using your credit card and your transaction is secure and encrypted. Your personal information, credit card details and credit card payments are all secure when you shop on the StudyFlip website.
No. You can buy online without registering first. Just select the packs(s) you wish to purchase by clicking on the applicable 'add to cart' button. Click on the 'check out' button and enter your shipping and billing information and then credit card details. You will then receive confirmation of your order and payment by email.
Your StudyFlip pack will be ready within one business day of placing your order. We’ll send you an email confirming when your access is available.
You can reach our customer support team by emailing us at admin@studyflip.net or contacting us via the Contact Us page on this website. We will respond within one business day.
The six digit authentication code is a measure to protect your StudyFlip Pack and the data on our servers. If you open your StudyFlip Pack in a tab on your browser, then while you keep that tab open you will not have to go through the authentication process again. Closing the tab or quitting your browser will mean you have to go through the authentication process again when re-accessing the StudyFlip Pack.
The first time you open a StudyFlip Pack, the pages and graphics need to download, so loading may take a little longer, especially on a slower internet connection. As you work through the pack, your browser temporarily stores some of this content in its cache, helping pages load faster when you revisit them.
Allow each page to finish loading before moving on. Opening the pack on a different device or browser, or clearing your cache, may mean the content needs to download again.
You can reach our customer support team by emailing us at admin@studyflip.net or contacting us via the Contact Us page on this website. We will respond within one business day.
The six digit authentication code is a measure to protect your StudyFlip Pack and the data on our servers. If you open your StudyFlip Pack in a tab on your browser, then while you keep that tab open you will not have to go through the authentication process again. Closing the tab or quitting your browser will mean you have to go through the authentication process again when re-accessing the StudyFlip Pack.
Yes. StudyFlip is designed for convenient revision on your mobile and also works on tablets and computers.
Yes. An answer alone is not enough. Show your working before choosing A, B, C or D, then compare your method with the worked solution.
No. Work through the pack in order or revisit questions you find challenging. Topics are mixed throughout each pack to keep your revision varied.
Please contact us with the pack title, card number and a brief description of the issue. A screenshot is helpful so we can identify and review it.
StudyFlip is designed to complement your classroom learning, notes and textbooks. Use it to practise exam-style questions, strengthen your understanding and identify topics that need more revision.
Short, regular sessions can help keep your revision manageable. Try a few cards at a time, check your working and return to questions you find challenging.
As our packs are digital products and their content can be saved once accessed, we do not offer refunds for a change of mind. This does not affect your rights under applicable consumer law.
Yes. Click on the link on the applicable product page to view a sample, in a new tab, of the StudyFlip Pack you are considering.
Yes, of course. Email us with the number of StudyFlip packs you’d like to purchase and the levels or topics required. We’ll provide a discounted quote based on the quantity.
Once your order is confirmed, send us the students’ email addresses, preferably in an Excel spreadsheet. We’ll arrange access and email each student with instructions for accessing their packs.
Open your StudyFlip pack and read the How to Use page for guidance. Tap HINT for step-by-step support, or SOLUTION to reveal the full worked solution and compare it with your method. Swipe through the cards to move between questions.
Further instructions on the function of the tools and features of the app are available on the My Packs page of our website.
Each pack contains 50 exam-focused questions, each with four answer options, a detailed hint and a full worked solution.
StudyFlip supports Year 11, 12 and 13 students studying Maths and Statistics, with packs for NCEA and Cambridge. Check each pack’s description to find the right level and topic.